Privacy Policy
🧾Dolside.AI
Last updated: October 2025
Dolside.AI (“we”, “our”, or “us”) is operated by Dolside Group, based in Mulhouse, France.
We design and deploy custom AI solutions and workflow automation systems for professionals and companies worldwide.
This Privacy Policy explains how we collect, use, store, and protect your personal information under EU GDPR, UK GDPR, and applicable US privacy regulations (including CCPA/CPRA, Virginia CDPA, and Colorado Privacy Act).
1. Information We Collect
We collect and process personal information necessary to provide our services effectively:
Identity and contact information (name, email, phone number, company name)
Billing and transaction data (payment details, invoices)
Usage data (website activity, cookies, log files, device and browser information)
Professional and business information (details voluntarily provided for automation setup)
Communication records (emails, support requests, demo call notes)
2. How We Use Your Information
Your information is used to:
Provide and maintain our AI and automation services
Configure and personalize your SaaS platform
Manage billing, subscriptions, and commission-based contracts
Send important service or account updates
Improve security, infrastructure, and system efficiency
Offer demos, audits, or custom integrations
Comply with applicable legal, accounting, or tax obligations
3. Legal Bases for Processing
Depending on your location, data processing is based on:
Contractual necessity — to deliver the service you requested
Legitimate interests — to improve and secure our platform
Consent — for marketing or analytics cookies
Legal obligations — to comply with EU, UK, and US regulations
4. Data Retention
We retain personal data only as long as necessary for the purposes listed above or as required by law.
You can request data deletion at any time (see Section 9).
5. Data Sharing and International Transfers
We do not sell or rent your personal data.
We may share information with:
Hosting, payment, or analytics providers (e.g., Stripe, Google)
Automation and CRM tools (e.g., GoHighLevel, Make, or n8n)
Legal or regulatory authorities when required by law
If data is transferred outside the EU or UK, it is protected under Standard Contractual Clauses (SCCs) or equivalent safeguards.
6. Data Security
Dolside.AI implements robust technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction of data.
This includes encrypted communications (SSL/TLS), secure servers, and limited employee access based on necessity.
7. Cookies & Tracking
We use cookies and similar technologies to:
Improve your navigation experience
Measure website traffic and performance
Personalize marketing and demos
You can adjust cookie preferences at any time in your browser settings.
Our cookie practices comply with EU ePrivacy Directive, UK PECR, and California Privacy Rights Act (CPRA).
8. Your Rights
Depending on your region, you may have the following rights:
EU & UK (GDPR / UK GDPR):
Access, correct, or delete your personal data
Object to processing or request restriction
Withdraw consent at any time
Data portability
United States (CCPA / CPRA / State Privacy Laws):
Request access to your data (“Right to Know”)
Request deletion of your personal data
Opt out of data sharing or sale (Dolside.AI does not sell personal data)
Non-discrimination for exercising privacy rights
Requests can be sent to:
📧 [email protected] or [email protected]
We will respond within 30 days (EU/UK) or 45 days (US).
9. Third-Party Links
Our website and SaaS dashboards may contain links to third-party websites.
Dolside.AI is not responsible for their content, security, or privacy practices.
10. Children’s Privacy
Dolside.AI’s services are not directed to individuals under the age of 16.
We do not knowingly collect data from minors. If such data is discovered, it will be deleted immediately.
11. Policy Updates
We may update this Privacy Policy periodically.
Updates will be published on this page with the latest revision date.
12. Contact Information
For all inquiries, data access requests, or complaints:
📍 Dolside Group – Dolside.AI
Mulhouse, France
📧 [email protected]
📧 [email protected]
If you are located in the EU or UK, you may also lodge a complaint with your local Data Protection Authority (DPA) or the CNIL (France).